Didn’t use it yet because the gasket is not included although the picture in the ad shows the the gasket.
They were helpful and quick with a replacement part for my fermenter
Awesome service.Thanks also bought the ball valve which is a great Upgrade to the catalyst
When I purchased my catalyst fermentor the lid was damaged. I emailed customer service and they responded very quickly and were able to help my resolve my issue by sending me a new lid free of charge. I love my new system and would definitely recommend to any home brewers to give Craft a Brew a try!
The customer service is top notch. Received new lid quickly. Thank you so much.